LockXLS On-line Help Library

Welcome
Getting Started
Using LockXLS
How to ...
General Questions
Questions about LockXLS activation
Advanced Questions
LockXLS Runtime Menu
Samples
About LockXLS
Purchase
Contact

Text in my RTF message appears truncated

LockXLS allows you to use RTF texts in the various messages shown to customer - EULA, password request, activation code request, registration reminder. Sometimes your text may appear truncated on the dialogs shown by LockXLS Runtime. To resolve this issue, please check the following:

  • Right Margin in your text is same as Right Indent. You can check it in the Microsoft Word.

    For example, this indent is wrong
    wrong indent
    ,and this one is right
    right indent

  • Same for Left Margin and Left Indent
  • Also, we suggest you to Justify your text to avoid line breaks and make big text blocks justified:
    justify
  • Avoid using big fonts, because LockXLS Runtime window, which shows your RTF text has fixed small size.